QuickPlanExpressCoffee2010, Business Plan Software based upon double drive thru, 430 page hard copy including current Specialty Coffee Industry Analysis, Trends and Outlook, Employee Manual, Specialty Coffee Operations Manual,and powerful five year " Specialty Coffee Big Picture" financial matrix. . Quickly edit into your own and insert into already indexed presentation binder. A Word Processor and Excel Spreadsheet Program, Excel 6.0 or better required.